Senior HR Business Partner Job at Revinate
About Us
Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!
We are looking for an experienced Senior HR Business Partner to join our growing HR Team. This key leadership role will serve as the first point of contact for our core client groups, starting with our Go-to-Market and International Teams - supporting their full-cycle People & Culture needs, including Org Design, Employee Relations, Performance Management and Compensation. In addition, this position will play a key role in expanding our Learning & Development and Performance Management programs across all functions. This is a fantastic opportunity for someone who comes with a solid, well-rounded background in all things HR/OD, with a desire to have even further impact and growth opportunities in a positive, dynamic culture.
Compensation Band: $120,000-$150,000
What You'll Do
- HR Business Partnership: Serve as the primary contact for all people-related needs for specific client groups (Go-to-Market - which includes Sales, Marketing, Customer Success, Implementations, as well as our International teams in Amsterdam and Singapore). Our mission is to inspire high performance and create an ongoing employee experience guided by our Company Values - OneRevinate, Built on Trust, Expect Amazing, Customer Love, Make it Simpler, Hungerness, and Grounded in Gratitude.
- Headcount Planning: Partner with Hiring Managers and our Director of Talent Acquisition to design optimal organizational structures, manage to a budget, and enable internal mobility/career development.
- Onboarding & Off boarding : Help ensure new team members are set up for success and facilitate smooth departures as needed – partnering with management team
- Employee Relations: Partner with Business Leaders to manage and resolve core HR needs such as Onboarding, Goal Setting, Career Development, Performance Management, Conflict Resolution (e.g. helping teams in different functional areas work well together), etc. Familiarity with CA employment law, and global experience is a plus with our offices in Amsterdam and Singapore.
- Compensation: Serve as central contact for serving the compensation needs for this team - executing our strategy around hiring, incentives and rewards throughout the year.
- Coaching: Serve as trusted mentor/advisor to Managers and Employees as they navigate work-related challenges. You have excellent listening skills, empathy, and strong written and verbal communication skills.
HR Operations
Process / Systems Thinking: Partner with our Chief People Officer and People Team to simplify and scale our HR processes as we grow - designing and publishing workflows that are easy to train and follow. You are a ‘systems thinker’ who can help reimagine more efficient ways of getting things done.- Systems: You are fast and pragmatic in translating people needs into solvable problems leveraging our HR systems – Paylocity, Lever, Lattice, Udemy, and Lessonly
- Problem Solving: You are excellent at taking a subjective problem and breaking it down into objective, solvable solutions. You are organized and strong at making sound HR recommendations to various stakeholders.
Learning & Organization Development
- Manager & Development: Partner with our Chief People Officer and HRBP team to build and scale our management training & development opportunities - support both first-time Managers, and more experienced Managers leading larger teams.
- Employee Development: Partner with our Chief People Officer and HRBP team to design and roll out expanded Employee Development programs - including our Individual Development Plans, Udemy for Business, and Employee Learning Paths.
- Performance Management: Bring new ideas and expertise to our performance management system, to ensure it is fresh, relevant, and effective as our culture scales.
What You'll Bring
- HR/OD Management Background: 6-8 years of experience in a core HR / OD function - creating and delivering impactful people and culture strategies in a start-up environment.
- People Management: You have led teams yourself, and you have coached Managers how to be excellent at managing people.
- Program Management: You have the ability to conceive an idea, get buy-in from key stakeholders, and put an action plan together to drive positive change
- Communication Skills: You are comfortable with both public speaking and working 1:1 with Managers and Employees to resolve communication challenges that arise between teams; you can put a Communication Plan together for an HR/Change Management project.
- Proactive: When you see a challenge, you lean in and seek to resolve it; you are good at navigating ambiguity to fully understand a situation, and create recommendations to get to the best solution.
- Process Improvement / Change Management: You have helped build new processes and evolve existing ones to drive efficiency.
- Organizational Skills: You enjoy making order out of chaos.
- Attitude & Judgment: You are humble, hungry to learn, and have deep empathy for others; you have the ability to see multiple perspectives and use good judgment to make sound decisions.
What We Offer
- Benefits Package: Comprehensive Medical, Dental, and Vision benefits for you and your family
- Discretionary Time Off: You’re in control of your rest and relaxation
- Family support: Parental leave for those expecting new family members
- Tools & Tech: We empower our employees with the hardware, training, and other materials to help you succeed
- Extraordinary culture: Focused on learning and every employee’s personal and professional development
- Change an industry: We’re transforming the way hotels connect with guests, and having fun while we do it
- Meaningful work: You'll have an opportunity to make a major impact on our company and, as a result, the hospitality industry
- Amazing co-workers: You'll be surrounded by a passionate, high performing, collaborative team that can help you learn something new every day
Excited?! Want to learn more? Apply Now!
Our Core Values:
One Revinate - United & Strong, on a single mission together
Built on Trust - It’s the foundation of everything we do
Expect Amazing - We think, dream & deliver big
Customer Love - When the customer wins, we win
Make it Simpler - Apply it to everything we do
Hungerness - Feel it, follow it, be relentless about our success
Grounded in Gratitude - We’re glad to be here & make the most of every day
Revinate Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Revinate complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
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