The PCA Group of Companies is a fully vertically integrated, tech-enabled, and truly omnichannel global distribution company for the worldwide beauty and wellness sector. Led by the founding family for over 30 years, our 1500-person team supports multichannel distribution to 150+ countries. Through our interwoven set of capabilities — investments, logistics, retail strategy, and marketing, among others — we empower our clients to cut through the noise in an increasingly saturated global market.

The PCA Group of Companies is currently seeking a dedicated IT Analyst. As an IT Analyst you will work with management to determine IT objectives to improve business outcomes. The IT Analyst will design and implement information systems that will optimize organizational efficiencies. The IT Analyst will keep the company up to speed on best practices with IT standards and guidelines while troubleshooting systems

Responsibilities for IT Analyst

• Create and maintain Windows and applications that are deployed throughout portfolio
• Ability to develop scripts to automate manual tasks (install/uninstall software silently, onboarding/off boarding, etc.)
• Provide day-to-day support for users on a wide range of hardware and software issues
• Configure, Support, and Troubleshoot Software (Windows, MAC OS, Microsoft Office, Adobe).
• Set up and maintain hardware (Desktops, laptops, iPads, mobile devices, printers, AV systems and all other peripherals) with a periodic refresh
• Create/Manage user accounts in Active Directory and Microsoft office
• Help manage end user accounts, permissions, and access rights for all applications within the environment following Guidelines provided
• Create Knowledge Base articles for both users and I.T. Personnel to assist with knowledge transfer
• Administer and optimize SQL and other proprietary database systems
• Ability to thrive in a fast – paced work environment and work effectively through change

Qualifications for IT Analyst

• Bachelor’s degree in computer science or related focus, or equivalent experience
• Active Directory
• 2+ year of experience in a similar role
• Microsoft Office
• Ability to Create/Modify Group Policies
• Microsoft Endpoint Manager
• Experience with Agile toolsets; Jira or similar
• Audio Visual / Conferencing technologies
• Display strong project management skills completing assignments in a timely fashion
• Highly self-motivated, able to work with a team but also self-sufficient
• Ability to quickly analyze situations, identify problems, and provide solutions
• Keen attention to detail
• Strong interpersonal and oral communication skills
• Keep abreast of current and new technologies

Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.