Front Desk Receptionist for ophthalmology office Job at Retina & Eye Clinic of Palm Beach Gardens
Retina & Eye Clinic of Palm Beach Gardens Palm Beach Gardens, FL 33410
About us
Retina and Eye Clinic is a small outpatient setting dedicated to providing at the highest level of eye health care and customer service. We pride ourselves on providing efficient care, short appointment wait times, and meeting the needs of both our patients and our employees.
We are seeking a Front Desk Receptionist for our busy practice. The ideal candidate has at least 2 years’ experience working in the medical field, preferably ophthalmology, and will be responsible for greeting and assisting patients, scheduling appointments, verifying insurance information and obtaining authorization, collecting payments, and other duties as assigned by the supervising physician.
Responsibilities:
- Answer phone calls, emails, and personal visits in a timely manner.
- Manage a schedule and calendar of patients and follow-up with patients on time.
- Prepare patients physically and mentally for appointments; respond to patient inquiries, questions, complaints, and concerns; relay information between staff members and patients.
- Answer callers' questions about eye health, the office, services provided, fees charged, insurance accepted; take messages from callers who want to leave a message for another staff member.
- Be well groomed and dressed appropriately for work at all times; maintain a clean work environment by keeping work areas tidy.
- Demonstrate good manners to customers of all ages.
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Ophthalmology
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Palm Beach Gardens, FL 33410: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Ophthalmology front desk: 1 year (Required)
- Medical receptionist: 1 year (Required)
Work Location: In person
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