Vacation Sales Coordinator Job at Hyatt Vacation Ownership

Hyatt Vacation Ownership Key West, FL

Hyatt Vacation Ownership®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt® hotel properties to promote the Vacation Club Destinations® Program, our points-based ownership product.

What's in it for you?

  • Hotel and resort discounts
  • Immediate 401(k) company match up to 6%
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Positive work environment
  • Growth and development opportunities

What you will do?

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Vacation Club products and services.

What are the requirements?

  • Bold persuasion skills
  • Computer skills
  • Stand, sit and walk for extended periods of time
  • Flexible schedule including weekends and holidays
  • Excellent phone communication skills and/or interpersonal skills interacting with guests
  • Service focused
  • Detail oriented with process and follow-up
  • Financially motivated
  • Concierge and/or sales experience preferred

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Employee stock purchase plan
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Key West, FL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you available to work weekends and holidays?

Work Location: In person




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