Staples is business to business. You’re what binds us together.

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation, and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking, and dedicated team that knows our work makes an impact on our company every day.

What you’ll be doing:

In partnership with the Talent Advisors, and the Talent CoE Team, deploy a variety of solutions across the Staples Sales & Customer Service Organizations, including the following:

• Deploy enterprise learning solutions to drive knowledge transfer and business impact.
• Partner with the Talent Advisors (TADs) and Talent CoE to recommend and design various tools to support the development of high potential talent including opportunities such as stretch assignments/action learning, structured classroom learning, project team participation
• Facilitation of various functional training through engaging and enthusiastic deployment methods.
• Programmatic support work including scheduling classrooms, tracking nomination process for enterprise programs, and basic reporting and VoC analysis
• Engage employees in practical learning including case studies, data and analytics, benchmarking, voice of employee/customer, and manage/engage in coaching relationships as part of talent and learning programs; provide managers with the performance support tools and individual feedback needed to help reinforce learning
• Train-the-Trainer: Conduct and support train-the-trainer certifications and provide facilitation guidance and mentoring support.
• Onboarding: Lead the deployment of enterprise onboarding to ensure functional onboarding and functional onboarding processes/programs are in place
• Team Effectiveness: Support strategies to ensure business and customer service teams can strive to be a high performing team. Facilitate a wide range of meetings, given variability of group size, make-up, business priorities, cultures, type/sensitivity of topics and team/organizational dynamics
• Metrics: Track key metrics and business performance and providing feedback to the management team

What you bring to the table:

• Comfortable with public speaking
• High Emotional Intelligence & the ability to successfully work & connect with many different personalities
• Coachable
• Successful track record managing multiple priorities with minimal supervision
• Impeccable customer service and interpersonal skills
• Must be proactive, a self-starter, results oriented and take ownership
• Collaborate closely with individuals across business units and levels
• Ability to work in dynamic, sometimes ambiguous environment where priorities may change
• Effective facilitation & coaching skills
• Think creatively to solve problems and solution challenges as the arise
• Ability to be flexible with working hours
• Ability to travel up to 25%

Qualifications :

What’s needed- Basic Qualifications:

• Must be proficient with Microsoft Office products
• Project management
• Excellent interpersonal skills to work cross functionally with different levels within the organization

What’s needed- Preferred Qualifications

• Completion of Post-Secondary education (diploma/degree or equivalent experience

Anticipated salary: $62-$70K

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

Interested in joining the team? Check out our perks and benefits !