Procurement Support Specialist Job at Coca-Cola Consolidated, Inc.
Requisition ID: 153756
Posting Locations: Charlotte
Click here to view a Day in the Life of our Teammates!
Our Secret Ingredient is our Teammates.
We offer great rewards, competitive pay, career advancement and growth opportunities.
Full Time Teammates are also eligible for:
- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance – Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
Refresh and Grow your Career with Us!
Job Overview
The Procurement Support Specialist has frequent contact with Coke Consolidated business partners, employees, and all levels of management. The Specialists will provide quality support for Procurement systems-related issues to include document updates and corrections, service ticket triage, end user troubleshooting, and daily/weekly/month status reporting. The Procurement Support Specialist should have computer troubleshooting skills and the ability to learn quickly and have a basic understanding of Coke Consolidated’s procurement processes.
Duties & Responsibilities
- Assists teammates via phone, electronically, and in-person on support requests and error processing, including troubleshooting and document updates, while demonstrating a high level of customer service.
- Daily/Weekly/Month status reporting for Open PO, PO Status, User Activity, and General System updates.
- Initiates and follows up with ServiceNow tickets for teammate issues and concern. Escalates complex problems or issues to the next tier of support.
- Assist with SOP and Training Documentation
- May perform other duties as assigned.
Knowledge, Skills, & Abilities
- Proficiency in base Microsoft Office applications (emphasis on Excel)
- Base knowledge of SAP desirable
- Ability to communicate effectively
- Dedication and Ambition - The role requires self-drive, intrinsic motivation to resolve issues. This displays itself through being present, humbly seeking and applying feedback to improve their service and a desire for continuous improvement.
- Critical Thinking and Reasoning - Provide insight and suggestions about ways to improve the process
- Servant Leader – Will be relied upon to resolve questions and improve their own knowledge and understanding.
Minimum Qualifications
- 2 years of education beyond high school in college or technical school
- Knowledge acquired through up to 12 months work experience
Preferred Qualifications
- Bachelor's degree in Business or Information Sciences
Work Environment
Office environment
Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer. Coca-Cola Consolidated, Inc. also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Please Note :
alimousavi.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, alimousavi.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.