Medicare Customer Service Representative Job at ASK Staffing Inc

ASK Staffing Inc Remote

Location: Remote - CST,

Duration: 4+ Months

Pay Scale - $13/hr - $16 hr on w2

Job Description:

Summary:

Place 200+ outbound calls to potential patients daily Take inbound calls daily from members returning the original call to schedule the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled visit Communicate effectively with the department through email about provider's schedule status, leads to call, and any daily assignments Create a work relationship with assigned providers to communicate about schedules and perspective/ scheduled patients. Will be the primary point of contact for designated providers.

**THIS ROLE IS FOR Monday- Friday, Mon - FRI 8:30 to 5pm CST,

Must live in FL,IL,GA ,TN

Skills:

  • 2-3 years outbound call center experience (scheduling experience preferred) and /or customer service experience.
  • Demonstrates positive customer service behaviors
  • Inbound call center experience is a plus Ability to convey information to customers in a warm, clear, concise manner
  • 1-year direct sales experience, over the phone preferred
  • 1-2 years' experience of health care related work, sales preferred
  • Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
  • Experience with insurance verification portals
  • Experience with electronic medical records
  • Preferred 50 WPM
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent verbal and written communication skills
  • Self-starter

Education:

  • High school Diploma

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

#INDCNT

Job Type: Contract

Pay: $13.00 - $16.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work Location: Remote




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