Managed Services Sales Associate Job at Web Fire Communications, Inc.
Duties/Responsibilities:
· Develops and increases sales revenue to meet or exceed company goals.
· Responds to customer opportunities with appropriate proposal for goods and/or services.
· Assists with communications with customers for service and support requests.
· Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
· Attend and participate in various community networking events as the opportunity arises. Some networking events may occur after business hours and/or on weekends.
· Performs other related duties as assigned. Includes but not limited to: Administrative, training, sales, etc.
· Provide detailed documentation of all sales and support activities.
· Performs other job-related duties and responsibilities as may be assigned from time to time.
Required Skills/Abilities:
· Excellent communication skills including active listening.
· Service-oriented and able to resolve customer grievances.
· Proficient computer skills with the ability to learn new software.
· Knowledge of, or ability to learn, product, service, or area of customer service specialization.
· Attention to detail required.
· Excellent time management skills.
· Ability to work independently, as well as in a fast-paced, team environment.
· Ability to operate related office equipment, such as computers, phone, and copier.
Education and Experience:
· High school diploma or equivalent.
· Customer service experience required.
· Sales experience and mentality required.
· Some experience with computers, software and technology sales preferred.
· Must possess a desire for on-going learning and technical expertise development.
· Training for WFC specific systems and product mixes will be required and provided. All initial training shall be completed within the employee’s Introductory Period (90 days) and will be one metric used in evaluation for full employment.
Compensation and commissions will be determined by experience. A minimum annual base salary of $24,000.00 plus unlimited commissions. If relocating, a successful candidate will receive a signing bonus of up to $4,000.
Job Type: Full-time
Pay: $30,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Wichita Falls, TX 76308: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 1 year (Preferred)
License/Certification:
- Driver License (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: Hybrid remote in Wichita Falls, TX 76308
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