Gridiron IT is seeking a TS cleared Systems Administrator to work onsite in Camp Pendleton, CA

Responsibilities

• Provide technical support services to staff and students during core business
• hours and classroom training
• Provide real-time support services for local non-enterprise software applications
• systems
• Provide Tier 2 desktop break/fix support and ensure incident resolution process
• is effectively executed by user submission to Remedy (DHA helpdesk ticketing
• system)
• Ensure incident response time is less than 30 min to assess the issue, less than
• 8 hours to contact staff member for resolution and ensure all reporting is
• successfully completed and documented in Remedy in the ticket notes section
• Troubleshoot print and scan capability functions of networked print units
• Assist users in gaining access to remote access applications, install required
• software, train users and resolve technical issues
• Assist command equipment specialists with annual inventory of all IT assets,
• follow local DRMO procedures for end of life equipment IAW with security
• and disposal regulations
• Perform image upgrades for all Microsoft Windows operating systems versions
• Perform onsite support of workstation/laptop/tablet installation and classroom
• equipment setup
• Provide desktop support and manage the break/fix process to resolve technical
• issues
• Apply IT hardware and software management principles, methods and
• procedures for troubleshooting issues, email account management,
• audio/video/web teleconferencing capabilities and smart phone technology
• Work with all levels of personnel to troubleshoot technical issues and provide
• general technical assistance
• Manage daily operation of all network equipment and capabilities.
• Maintain PC, workstation, laptop and tablet system configurations
• Analyze and resolve technical issues
• Manage email account and groups using Active Directory and DEPO
• Manage hardware, file formats, applications, web content and virtual
• server/machine operations
• Respond, diagnose and remediate server issues in a dynamic environment
• Report allocation recommendations, performance and network capacities to
• Network Manager based on trend analysis
• Develop and maintain comprehensive documentation for all software
• component versioning
• Understand and maintain local policy to meet organizational goals. Document
• and forward all server local policy changes to ISSM for approval
• Track all Server Activity including system log verification and perform
• software upgrades on client servers
• Address questions about technical problems and improve efficiency by
• evaluating system network functions and reviewing system logs
• Detect and verify malicious or suspicious activity to the NMOTC Project
• Manager/Task Lead to maintain integrity of the network, server deployment,
• and security
• Install and configure all versions of Windows Server (Both SHB and Non-SHB
• loads)
• Apply all NMED Active Directory GPO’s for all operating systems to ensure
• compliance with DHA/DISA/MHS Secure Host Baseline standards
• Create enterprise level GPO’s consisting of all individual GPO’s customized for
• each site
• Manage backup and recovery support as establish by NMOTC/DHA
• Liaison with DHA J-6 offices throughout Med-COI transitions for server
• compliance
• Participate in capacity planning and performance discussions to assist in
• development and execution of disaster recovery exercises
• Participate in COOP exercises locally and at remote sites and perform actual
• restoral verification
• Maintain access to administrator level privileges on all servers and desktops to
• ensure the integrity of those systems
• Apply information assurance guidelines published on DISA IASE website to
• run and interpret network scans
• Apply network/server configuration and maintenance for mid-size Organizations
• Design and configure training classrooms and support local and remote site special projects
• Manage comprehensive virtual machine environments, server, network security
• and network administration in various environments
• Establish contingency plan and failover capability
• Apply information security policies, procedures and security measures
• Apply program and project management principles
• Resolve issues involving streaming video, graphic design, web enabled graphic
• tools, interface development and content management systems
• Apply DoD Information Security criteria, network and web security principles
• and protocols and the ability to apply these standards
• Provide effective communication, customer service skills and team building
• skills to demonstrate understanding of military leadership and the NMOTC
• mission
• Prepare and maintain supporting documentation for all business practices and
• procedures
• Monthly Site Visits to NMOTC detachments are required to provide onsite support as needed

Requirements

• CompTIA Security+ ce or similar DoD IAT LVL II certification.
• Bachelor's degree preferred / 3 years of DoD industry experience or 5 years of general IT support.
• Ability to work with minimal supervision and set priorities along with attention to detail and quality.
• Flexibility and strong organizational and time management skills
• Ability to multi-task, ability to work individually and with a team.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Camp Pendleton, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience providing Tier 2 Desktop support?
• Do you have experience installing and configuring all versions of Windows Server?

License/Certification:

• CompTIA Security+ (Preferred)

Security clearance:

• Top Secret (Required)

Work Location: One location

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