General Manager, Mall of America Job at Eyebobs LLC
Based in Minneapolis, Minnesota, eyebobs was founded in 2001 with a vision to design and supply fashion-forward, luxury eyewear. We live to outfit the eyes of the smart, sarcastic and style-conscious with a full selection of eyewear to express their unique personality. We’re passionate about our product and fanatical about service. We have proven to be an innovative leader in luxury eyewear and are serious about building a world class company to support our growing business. We are out to change the game, one face at a time!
www.eyebobs.com
The Opportunity:
We exist to help customer's express themselves. That’s what eyebobs is all about and we’re looking for a General Manager who has the passion, the drive and the ability to build a retail team that supports this. As the General Manger, you are responsible to partner with Director of Retail to create and execute a business plan to achieve store performance goals and develop a high-performing sales team. We’re looking for someone who is results driven with a strong track record of cultivating talented teams and running profitable stores.
Duties & Responsibilities:
Are you ready to join the eyewear rebellion? You supply the personality. We frame it. It isn't just a tagline - it's the very core of what we do. We truly believe the perfect pair of frames can help empower you to be your true and authentic self. Your personal style makes a statement - let us help you add an exclamation point (and, if you're up for it, a few artfully placed swear words). eyebobs empowers our team to be their true and authentic selves with the singular goal of framing personalities. We’re passionate about our product, committed to our core values and fanatical about service. Are you ready to join the eyewear rebellion? Let's do this!
Aside from an all around amazing place to work, eyebobs offers:
The Opportunity:
We exist to help customer's express themselves. That’s what eyebobs is all about and we’re looking for a General Manager who has the passion, the drive and the ability to build a retail team that supports this. As the General Manger, you are responsible to partner with Director of Retail to create and execute a business plan to achieve store performance goals and develop a high-performing sales team. We’re looking for someone who is results driven with a strong track record of cultivating talented teams and running profitable stores.
Duties & Responsibilities:
- Drive sales results, identify and analyze sales trends, and quickly react to the needs of the store in order to meet and exceed monthly sales goals
- Leads and develops the retail team staff by recruiting, hiring, training and retaining team members
- Maintain compliance with all retail policies and procedures in all areas of the store and employee performance, including Health and Safety Protocols
- Understands and uses information about business drivers and trends at eyebobs and in the eyewear industry to assess store strengths, key issues & opportunities, and develop action plans to drive conversation, customer engagement and sales growth
- Ensure all resources are aligned and focused on delivering a customer experience that exceed expectations; provide consistent coaching and feedback to hold your team accountable to results
- Strategically plan sales targets, key metrics and labor hours to drive and track towards the monthly sales goals; you are on the floor with your team leading by example and driving sales with them
- Plan, delegate, execute, and follow up on retail assignments and store activities to ensure all expectations and goals are met
- Reinforces a proactive selling culture that focuses on building a confident team in order to create exceptional customer experience and build a loyal customer following while balancing necessary operational tasks
- Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
- Gain an in-depth knowledge of eyebobs products
- Provide feedback on potential areas for improvement
- Additional project work and assigned tasks when required
- 3+ years of prior retail and sales management experience required
- Demonstrated ability to achieve individual sales goals and store performance metrics
- Keen attention to detail and strong time management skills
- Professional, positive attitude
- Passion for fashion and style and delivering an exceptional customer experience
- Exceptional interpersonal communication and people management skills; comfort with managing personnel decisions.
- Ability to be adaptable, flexible and fast paced while maintaining a high level of multitasking
- Bonus opportunities for sales and NPS scores (mutually exclusive, monthly and quarterly bonus opportunities)
- This is a full-time position and hours of work may be Monday-Sunday during standard mall hours, varying depending on staff schedule and holidays
- The position is very active and required standing, walking, bending all day
Are you ready to join the eyewear rebellion? You supply the personality. We frame it. It isn't just a tagline - it's the very core of what we do. We truly believe the perfect pair of frames can help empower you to be your true and authentic self. Your personal style makes a statement - let us help you add an exclamation point (and, if you're up for it, a few artfully placed swear words). eyebobs empowers our team to be their true and authentic selves with the singular goal of framing personalities. We’re passionate about our product, committed to our core values and fanatical about service. Are you ready to join the eyewear rebellion? Let's do this!
Aside from an all around amazing place to work, eyebobs offers:
- Medical and Dental Insurance options
- Health Spending Accounts for Healthcare and Dependent Care
- 401(k) Retirement Savings Plan + eyebobs Match
- Generous Paid Time Off
- Annual eyebobs frame allowance
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