Job ID: 221210
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Merchandising
Is This Position Eligible for Remote? : MarketBased

Position: Sales & Education Manager, Sephora Collection [multiple locations]

Location: [FSC - Remote In Market]

Sephora Collection

When it comes to beauty, we know a thing or two – that’s just what happens when you’re the brand created and fostered within Sephora’s walls. We have access to things like heaps of customer insights, a spot-on trend pipeline, and the industry’s best merchant and product development teams. As Sephora’s own brand, we flex this one-up to create paycheck-friendly products that perform on par with more-spendy ones. With all that insider knowledge, we make the products you want and need, including what’s trendy, what’s cutting-edge, and what’s just plain *the best* quality. So, whether you’re looking for a ride-or-die black eyeliner or a clean skincare routine that doesn’t require a small investment, rest assured: Sephora Collection will wow you and your wallet.

Your role at Sephora:
As a Sales & Education Manager, Sephora Collection, you are responsible for achieving sales KPIs, as determined by the Brand, in assigned stores throughout your assigned territory. You’ll do this through your delivery of analyzing your business, education & training, execution of in-store events, and brand representation in activations. In this role you will be reporting into a Regional Manager, Sephora Collection Sales & Education. In addition, you will:

• Create a customized in-store strategy to achieve sales and any additional KPIs in your territory through partnership with District Managers and store leadership teams.
• Be the Sephora Collection brand expert pertaining to brand essence, brand sales metrics, product knowledge, inventory, and brand merchandising.
• Integrate selling skills, services, and additional company initiatives (as needed) in all brand trainings which include and are not limited to in-store Sales & Education visits and events, internal and external brand marketing on-site activations, digital formats.
• Establish and develop a strong relationship at store level with Sephora BA’s, Store Leadership, and District Managers and Regional Directors. Lead strong partnership with Sephora BA’s and clients by providing service and support for any needs when in store.
• Effective management of T&E and budget.
• Provide consistent and specific feedback on materials, training agendas, and training sessions.
• Work with store leadership for visual placement in-store.
• Update and maintain all scheduling calendars.
• Communicate with SC Field Leaders and Merchants to share in store brand opportunities and observations that directly affect brand sales.
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
• Analyze sales reports using company supported tools and platforms to determine strategies to drive additional sales.
• Meet deadlines for reporting sales, expenses, and other requests.
• Effectively track results for all events conducted within territory of responsibility.

We’re excited about you if you have:

• 3-5 years of current Education Executive or Management or comparable store leadership experience in a beauty/retail environment.
• Excellent interpersonal communication, analytical, organizational, & computer skills.
• Strong sense of business acumen
• Problem-solving and critical thinking skills to quickly find creative solutions for issues that may arise within their territory
• Strong presentation, facilitator and training skills in both live and digital formats (Zoom, video conferencing, social media).
• Ability to be flexible and adaptable with managing ambiguity in sometimes uncertainty situations
• Plans and aligns to break down objectives into appropriate initiatives and actions to achieve KPIs
• Makeup Artistry experience and skincare knowledge
• Strong interpersonal skills are team-oriented and comfortable working with all levels of management.
• Time management skills to work efficiently and effectively to complete all necessary reports and deadlines
• Drive for results through others: Coaching and development.
• Proficiency in Microsoft Office.

Working conditions

• Position requires driving to stores and heavy travel up to 80% (average of 3 weeks each month).
• Flexibility in schedule to work evenings/weekends for education training and brand activations as needed.
• Must be able to work remotely.
• Standing, walking, moving for a min. of 4 to 6 hours daily.
• Ability to lift and carry up to 50 lbs.

You’ll love working here because:

• The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
• The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
• The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
• The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
• The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and so much more.
• The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.

Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.