Group fitness and semi-private training studio on a mission to help improve everyone's heath and wellness!

The first person our members and guests see when they come to the gym is the receptionist. As the face of RiPT Fitness, it’s important that our receptionists are friendly, helpful, and professional at all times. We’re looking for a qualified individual to join our team and provide excellent customer service to our members and guests. The ideal candidate will have prior experience working in customer service, as well as a passion for health and fitness. He or she will be responsible for greeting members and guests, answering phone calls, scheduling appointments, and providing information about our services.

Duties & Responsibilities

• Greet members and guests in a professional and friendly manner

• Answer phone calls, take messages, and respond to inquiries in a timely and courteous manner

• Process membership applications and payments

• Schedule appointments and tours for prospective members

• Update member information in the database

• Resolve customer complaints in a prompt and amicable manner

• Keep the reception area and studio clean and organized

• Perform light office duties such as filing and photocopying

• Monitor inventory of office supplies and place orders when necessary

• Assist other departments with special projects as needed

• Adhere to all company policies and procedures

• Potential for working remotely from home on non-studio days/shifts

Required Skills and Qualifications

• High school diploma or equivalent

• Proven customer service experience

• Excellent communication, interpersonal, and organizational skills

• Friendly and professional demeanor

• Ability to work well under pressure and multitask in a fast-paced environment

• Proficient in Microsoft Office, with aptitude to learn new software and systems

Preferred Skills and Qualifications

• College degree

• Previous experience working in a gym or fitness center

• First Aid and CPR certification

• Working knowledge of scheduling and billing software programs

If you made it this far, then we are looking for you.

We need 20-25 hours per week covered. If you crush it, there is a lot more where that came from.

We are growing fast, and there are many opportunities for growth inside the company.

Follow the instructions and apply if this sounds like your brand of protein powder.

www.RiPT-Fitness.com

https://ript-fitness.com/testimonial